One of the most critical—and frequently overlooked—aspects of decision-making is identifying who needs to be involved. For different decisions, different people need to be involved, at different levels of involvement and at various times in the process. Leaders at every level need to involve others in decision-making for a number of reasons:
To obtain information. Will others be needed to set clear objectives? Does someone have the information needed to evaluate alternatives? Who can identify and assess risk?
To come up with creative alternatives. Leaders often think they are so close to the issue that they have the best answers—failing to realize that distance can provide perspective. Team members can spot innovative alternatives that might not enter the leader’s vision.
To gain commitment. If people do not agree, or do not understand the course of action, they are unlikely to carry out the implementation process with enthusiasm or attention to detail. Make an effort to at least communicate the major elements that went into the choice to those affected.
To train future decision makers. An important role of a leader for the organization’s continued success is to train successors.
Effective leaders recognize that shared decision-making is a conversation, not as a superior to subordinates, but among individuals who bring valuable information and ideas to the table. Continue reading...
Kepner-Tregoe Problem Solving and Decision Making (PSDM) is a proven, step-by-step process for successfully solving problems, making good decisions, prioritizing issues, and analyzing potential risks and opportunities. For almost 60 years, these skills have equiped learners with the foundation of effective critical thinking.