It doesn't matter how much of a stellar performer you are, there will be times when you'll disappoint the boss, your staff, or a...

Think of a presenter you've seen who was so nervous you were worried he or she wouldn't get back to the seat alive. Remember how...

In August, we asked people to vote for the best of six speakers at the Republican and Democratic conventions. Michelle Obama won by a...

It’s important to understand that a tough question often has an emotional component. Your answer must appeal to the heart as well as the...

Giving bad news to employees is never easy, and fumbling its delivery can inflame emotions and decrease company morale. In the wake of...