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Too often we jump to conclusions, when the real skill is learning to think things through.
– Charles Kepner & Benjamin Tregoe
In today’s fast-paced business environment, organizations need leaders at every level who can tackle challenges with clarity, speed, and confidence. That’s where Kepner-Tregoe’s Problem Solving and Decision Making (PSDM) workshop comes in.
This proven program equips emerging and experienced leaders with Clear Thinking skills—the foundation for confident decisions, effective problem resolution, and strategic leadership. It also introduces a common language and process that strengthens collaboration across departments, functions, and borders.
The updated English-language version now features award-winning video content and enhanced learning tools, creating a dynamic experience that resonates across generations and learning styles.
Participants leave with practical tools to cut through complexity, act decisively, and solve pressing challenges with confidence.
The Benefits of
Problem Solving and Decision Making
Critical Thinking skills for confident choices
Faster decisions with fewer mistakes
Proven methods to solve problems fast
Practical tools to use right away
Common language for better teamwork
Stronger leadership in complex situations
Understanding the
Problem Solving and Decision Making Essentials
"The PSDM workshop transformed how I approach challenges. I now have a clear process to analyze situations and make confident decisions."
- Project Manager,
Manufacturing Industry
"The tools I learned in PSDM have saved my team time, reduced errors, and improved collaboration across departments."
- Operations Director,
Financial Service
"I walked away with practical strategies I could apply immediately. PSDM has made me a better leader and problem solver."
- Team Lead, Technology Sector