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Moving Opportunities Forward

Every interaction with a customer is too important to leave to chance.

To maintain a highly-competitive sales force, every interaction with customers must be conducted to either move an opportunity forward or improve the relationship. Conceptual Selling® Customer-Focused Interactions program provides a simple, repeatable structure that should be considered essential for anyone who interacts with customers. 

This program enhances how salespeople execute in all of their interactions with customers, whether a scheduled multi-attendee meeting or an impromptu one-to-one.

Using the popular Meeting Plan, organizations gain a framework to view the sale from the customer's perspective, build credibility, and create collaborative Win-Win solutions.

Conceptual Selling® Customer-Focused Interactions supports organizations in their efforts to:

  • Execute against a plan to be a more customer-focused organization

  • Differentiate your sales team against competition

  • Professionalize your sales force

  • Engage cross-functional departments in your customer management strategy

  • Eliminate non-productive customer meetings

  • Ensure opportunities are advancing toward closed business with every interaction

  • Strengthen customer relationships

Download the Miller Heiman brochure.

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